Shipping policy
IRMIO™ Shipping Policy
Thank you for shopping with IRMIO™. We work to make your delivery experience simple, transparent, and reliable.
SHIPPING DESTINATIONS
IRMIO™ currently serves customers in the United States.
SHIPPING COSTS
We offer free standard shipping on orders over $50.
For orders below $50, any applicable shipping charges will be displayed at checkout before payment is completed.
ESTIMATED DELIVERY TIME
Estimated delivery time is 10–20 business days.
Delivery times are estimates and may vary depending on destination, carrier operations, weather, holidays, customs processing, or other circumstances outside our reasonable control.
FULFILLMENT
IRMIO™ works with carefully selected third-party fulfillment and manufacturing partners.
As a result, products may be shipped directly from one of our fulfillment partners or manufacturing locations, including locations outside the United States.
If your order contains multiple products, items may occasionally arrive in separate packages and at different times.
ORDER TRACKING
Once tracking information becomes available, you will receive an email with your tracking details.
Please allow some time after receiving your tracking number for the carrier's tracking system to update.
DELIVERY DELAYS
If your order experiences an unusual or significant delay, please contact us at:
teamirmio@gmail.com
We will review the shipment and assist you with the next appropriate steps.
If we become aware that we cannot meet the estimated delivery timeframe, we may contact you with updated delivery information and available options.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, contact us as soon as possible at:
teamirmio@gmail.com
We cannot guarantee that an address can be changed after fulfillment has begun.
LOST, DAMAGED OR INCORRECT SHIPMENTS
If your package appears to be lost, arrives damaged, or contains an incorrect item, contact us as soon as possible at:
teamirmio@gmail.com
Please include your order number and, when applicable, photos of the package and product so we can review the issue.
CUSTOMS, DUTIES AND TAXES
Depending on the shipping origin, destination, and applicable law, customs duties, import taxes, or other charges may apply.
If any such charges are not collected at checkout, they may be the customer's responsibility.
QUESTIONS
For questions about shipping, tracking, or delivery, contact:
teamirmio@gmail.com
IRMIO™
Designed for Better Living.